Service & Delivery
How your tickets reach you, what's guaranteed, and how to get help.
Getting your tickets
The delivery method is shown on each ticket category before you buy, so you always know what to expect.
Mobile ticket
Sent straight to your phone. Most mobile tickets are available for instant download the moment your order is confirmed — just show the QR code at the gate.
E-Ticket
Emailed as a printable PDF. Some e-tickets are released closer to matchday once seating is finalised for that category.
Paper ticket
Collected at the box office or delivered ahead of the fixture, depending on the venue. Pickup details are confirmed after checkout.
150% money-back guarantee
- ✓If your tickets don't arrive in time for the match, or are invalid at the gate, you're refunded 150% of what you paid.
- ✓If a fixture is rescheduled, your ticket normally remains valid for the new date.
- ✓If a fixture is cancelled outright with no new date, you're refunded in full.
Sold directly by NCS
Every ticket on NCS Tickets is issued directly by NCS — never resold by a third party. Prices are set by NCS and shown per seat, so there's no bidding, no markup from unrelated resellers, and no guesswork about what you're buying.
Need help with an order?
Use the live chat button in the bottom-right corner of any page for the fastest response, or reach our support team directly: